Privacy policy

Welcome to Ashtavakra Mahageets. We deeply value the trust you place in us when you share your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.

We are committed to maintaining the privacy and security of your personal information. This policy is written in simple, clear language so you can understand exactly how your data is handled.

Information We Collect


We collect the following types of information:

  • Personal Information: Your name and email address when you create an account or make a purchase.
  • Payment Metadata: Transaction references and purchase history (but never your actual card details).
  • Usage Data: Information about how you use our website, such as pages visited and time spent listening.
  • Device Information: Browser type, device type, and IP address for security and analytics purposes.

How We Use Your Information


Your information helps us serve you better:

  • To provide access to your purchased audio content
  • To send you important updates about your account or purchases
  • To improve our website and user experience
  • To respond to your questions or support requests
  • To prevent fraud and ensure security

Important: We never sell, rent, or trade your personal information to third parties for marketing purposes.

Payments & Security


All payments on our platform are processed through trusted, secure third-party payment gateways such as Razorpay. These providers are certified with the highest security standards.

  • We never store your credit card, debit card, or UPI details on our servers
  • Payment information is transmitted using industry-standard encryption (SSL/TLS
  • We only receive confirmation of successful transactions, not your actual payment details

Cookies


Cookies are small files stored on your device that help us provide a better experience. We use cookies for:

  • Essential Cookies: To keep you logged in and remember your preferences
  • Analytics Cookies: To understand how visitors use our website so we can improve it

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

Data Protection


We take the security of your personal information seriously and implement appropriate measures to protect it:

  • Secure servers with encrypted data storage
  • Regular security updates and monitoring
  • Limited access to personal data (only authorized personnel)
  • Compliance with applicable Indian data protection laws, including the Information Technology Act, 2000

Your Rights


You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Ask us to correct any inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Withdraw Consent: Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details provided below.

Policy Updates


We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes:

  • We will update the "Last updated" date at the top of this page
  • For major changes, we may notify you via email

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information


If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

+91 9015061944

We aim to respond to all inquiries within 48 hours.